TERMS OF SERVICE
1. ACCEPTANCE OF TERMS
By accessing or using VAYRA.AI ("Service"), operated as a sole proprietorship based in the United States ("we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you do not have permission to access the Service.
2. DESCRIPTION OF SERVICE
VAYRA.AI provides an artificial intelligence (AI) companion service for entertainment purposes only. The Service includes:
- AI-powered conversational interactions
- Free tier with basic chat functionality
- Premium tier with conversation memory and personalization
- Content that may include adult themes and conversations
THIS IS AN AI SERVICE. YOU ARE NOT COMMUNICATING WITH A REAL PERSON. VAYRA IS A COMPUTER PROGRAM DESIGNED TO SIMULATE CONVERSATION.
3. AGE REQUIREMENTS
You must be at least eighteen (18) years old to use this Service. By using VAYRA.AI, you represent and warrant that:
- You are at least 18 years of age
- You have the legal capacity to enter into these Terms
- You are not accessing the Service from a jurisdiction where it is illegal to do so
We reserve the right to request proof of age at any time. Failure to provide satisfactory proof may result in immediate account termination.
4. USER ACCOUNTS
4.1 Account Creation
To access certain features, you must create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain the security of your password
- Notify us immediately of any unauthorized use
- Accept responsibility for all activities under your account
4.2 Account Termination
We may suspend or terminate your account if:
- You violate these Terms
- You provide false information
- You engage in illegal activities
- You are under 18 years of age
- Your payment method fails
5. SUBSCRIPTION TIERS & BILLING
5.1 Free Tier - Casual Conversations:
- Chat with Vayra unlimited times
- Each conversation is independent (no memory between sessions)
- No relationship building or personalization
- Perfect for trying out Vayra's personality
- No credit card required
5.2 Premium Tier - True Companion Experience ($17.99/month):
- Full conversation memory across all sessions
- Vayra remembers your preferences, interests, and past discussions
- Genuine relationship building that deepens over time
- Personalized responses based on your unique history together
- Priority response times
- Exclusive conversation features
5.3 Billing Details:
- Price: $17.99 USD per month
- Billing Cycle: Monthly recurring subscription
- Payment: Charged immediately upon signup, then monthly
- Cancellation: Cancel anytime through your account dashboard
- Access: Continues until end of current billing period
- Billing descriptor: "VAYRA-AI" or similar
5.4 Refunds & Cancellations
- 3-day money-back guarantee for first-time subscribers
- No refunds after 3 days or for subsequent billing periods
- Cancel anytime - cancellation takes effect at end of current period
- No partial month refunds
- All refund requests: contact@vayra.ai
5.5 Payment Processing
- Payments processed by certified third-party processors
- By subscribing, you authorize recurring charges
- Price changes notified 30 days in advance
- Failed payments may result in service suspension
5.6 Chargebacks
- Excessive chargebacks may result in permanent ban
- We reserve the right to contest fraudulent chargebacks
- Legal action may be taken for chargeback abuse
6. CONTENT MODERATION & SAFETY
6.1 Technical Safeguards
Vayra employs multiple layers of protection:
- Real-time content filtering using advanced pattern recognition
- Prohibited term detection for celebrities, minors, and illegal activities
- Context-aware analysis to prevent circumvention attempts
- Automatic session termination for severe violations
6.2 Prohibited Content
The following content is strictly prohibited:
- Any content involving or referencing minors in any context
- Celebrity/public figure impersonation or sexual content
- Illegal activities or criminal behavior
- Non-consensual or violent scenarios
- Content promoting self-harm or harm to others
- Harassment, threats, or hate speech
6.3 Zero Tolerance Policy
Violations result in:
- Immediate session termination
- Account suspension pending review
- Permanent ban for confirmed violations
- Reporting to authorities when legally required
6.4 Monitoring & Review
- Automated flagging system for suspicious content patterns
- Regular compliance audits of generated content
- User reporting system with 24-hour response commitment
- Escalation procedures for serious violations
6.5 Moderation System Overview
We are committed to keeping our platform safe, legal, and respectful. Our moderation system includes:
- Keyword filtering: Blocks prompts referencing illegal, non-consensual, or real-person content
- Auto-flagging: Suspicious patterns are flagged and logged for review
- Session lockdown: Severe violations immediately end the conversation
- User reporting tools: Users can flag content with one click
- Daily audits: All flagged sessions reviewed within 24-48 hours
- Takedown policy: Anyone may request removal of content that concerns them
Our goal is to combine freedom and creativity with responsible boundaries.
7. ACCEPTABLE USE POLICY
You agree NOT to use the Service to:
- Violate any laws or regulations
- Create content involving minors in any context
- Impersonate or create content about real people/celebrities
- Share or distribute conversations without consent
- Attempt to extract, reverse engineer, or hack the AI system
- Use automated systems or bots
- Resell or commercialize the Service
- Create multiple accounts to abuse the system
- Overload our servers with excessive requests
8. INTELLECTUAL PROPERTY
8.1 Service Content
All Service content, features, and functionality are owned by us and protected by international copyright, trademark, and other intellectual property laws.
8.2 User Content
You retain rights to your inputs but grant us license to:
- Process your inputs to provide the Service
- Store conversations for premium memory features
- Improve our AI models (anonymized only)
8.3 AI-Generated Content
- AI responses are generated algorithmically
- We claim no copyright over AI-generated responses
- You may use AI responses for personal, non-commercial purposes
9. DISCLAIMERS
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE SPECIFICALLY DISCLAIM:
- This is NOT a real relationship or human interaction
- This is NOT therapy, counseling, or medical advice
- We do NOT guarantee continuous, uninterrupted service
- We do NOT guarantee AI responses will be appropriate or accurate
- We are NOT responsible for emotional dependencies formed
10. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES.
Our total liability shall not exceed the amount paid by you in the past twelve (12) months.
11. INDEMNIFICATION
You agree to indemnify and hold us harmless from any claims, damages, losses, and expenses arising from your use of the Service or violation of these Terms.
12. SERVICE IMPROVEMENT AND AI DEVELOPMENT
By using VAYRA.AI, you acknowledge and agree that:
- Conversations may be stored to improve AI responses and service quality
- Anonymized conversation data may be used for research and model training
- No personally identifiable information will be shared with third parties
- You may request deletion of your data at any time per our Privacy Policy
We are committed to using this data solely to enhance Vayra's ability to provide meaningful connections and better user experiences.
13. COMPLIANCE & REPORTING PROCEDURES
Content Reporting:
- Email: contact@vayra.ai
- Response time: Within 24 hours
- Include: Description, date/time of issue
DMCA/Copyright:
- Designated Agent: Vayra.ai Copyright Agent
- Email: contact@vayra.ai
- We respond to valid DMCA notices within 48 hours
Law Enforcement:
- We cooperate with valid legal requests
- Contact: contact@vayra.ai
- Preservation requests honored per applicable law
Appeals Process:
- Email contact@vayra.ai with "Appeal" in subject
- Include account information and explanation
- Review within 48 hours
14. CHANGES TO TERMS
We reserve the right to modify these Terms at any time. Changes effective immediately upon posting. Continued use constitutes acceptance.
15. GOVERNING LAW
These Terms shall be governed by the laws of the United States.
16. CONTACT INFORMATION
PRIVACY POLICY
Your privacy is important to us. This policy explains what data we collect, how we use it, and your rights regarding your information.
1. INFORMATION WE COLLECT
1.1 Information You Provide
- Account Information: Email address, username, password (encrypted)
- Profile Information: Age verification, preferences
- Payment Information: Processed by third-party providers (we don't store card details)
- Conversation Data: Your messages and interactions with Vayra
1.2 Information Automatically Collected
- Usage Data: Features used, session duration, interaction frequency
- Device Information: IP address, browser type, operating system
- Cookies: Session management and preferences
2. HOW WE USE YOUR INFORMATION
We use collected information to:
- Provide and maintain the Service
- Enable premium memory features for subscribers
- Process payments and manage subscriptions
- Improve and personalize the AI experience
- Train and enhance AI models for better user experience
- Send service-related communications
- Detect and prevent fraud or abuse
- Comply with legal obligations
We DO NOT sell, rent, or share your personal information with third parties for their marketing purposes.
3. HOW WE USE CONVERSATION DATA
Service Improvement:
- To improve AI responses and personality consistency
- To train enhanced AI models for better user experience
- To ensure safety and prevent misuse
- All training data is anonymized and aggregated
- Personal information is removed before any model training
Data Anonymization Process:
- Email addresses, phone numbers, and names are replaced with placeholders
- Location information is generalized or removed
- Timestamps are adjusted to prevent identification
- Unique identifiers are removed or hashed
Your Control:
- You may opt-out of data usage for model training in account settings
- Opting out does not affect your service quality or features
- You can request deletion of your conversation data at any time
4. DATA STORAGE AND SECURITY
- Data is stored on secure servers with encryption
- Passwords are hashed using industry-standard methods
- Conversations are encrypted in transit and at rest
- Regular security audits and updates
- Limited access to user data (need-to-know basis)
Data Retention:
- Free accounts: Conversations deleted after each session
- Premium accounts: Conversations stored while subscription active
- Cancelled accounts: Data deleted after 30 days
- Training data: Anonymized data may be retained indefinitely
5. THIRD-PARTY SERVICES
We use the following third-party services:
- Payment Processors: To handle subscriptions securely
- Hosting Providers: To store data and run our services
- Analytics: To understand usage patterns (anonymized)
- Email Services: For account-related communications
These services have their own privacy policies and data practices.
6. YOUR RIGHTS AND CHOICES
You have the right to:
- Access: Request a copy of your data
- Correction: Update inaccurate information
- Deletion: Request account and data deletion
- Portability: Export your conversation history
- Opt-out: Unsubscribe from marketing communications
- Opt-out: Exclude your data from AI training
To exercise these rights, contact: contact@vayra.ai
7. COOKIES AND TRACKING
We use cookies for:
- Session management
- User preferences
- Analytics (anonymized)
You can disable cookies in your browser, but some features may not function properly.
8. CHILDREN'S PRIVACY
Our Service is strictly for users 18 years and older. We do not knowingly collect information from anyone under 18. If we discover underage use, we will immediately delete all associated data.
9. INTERNATIONAL DATA TRANSFERS
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
10. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. We will notify you of material changes via email or prominent notice on our Service.
11. CONTACT US